Official Documents

Privacy Policy GB99 – Member Personal Data Protection

GB99 takes the privacy and security of every member's personal data seriously. This policy transparently explains how we collect, use, store, and protect your information as a GB99 platform user.

Updated: January 2026  |  Bahasa Melayu Version

Why Your Privacy Is Safe with gb99

We don't just meet the standard — we go beyond expectations to ensure your personal data is protected at every level.

256-bit SSL Encryption

All data transmitted between your device and gb99's servers is protected using high-grade 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

KYC Identity Verification

Gb99's KYC process is designed not only to meet regulatory requirements, but also to protect your account from unauthorized access. Identity verification ensures that only you can access and manage your account.

No Sale of Data to Third Parties

GB99 has never and will never sell, rent, or transfer member personal data to any third party for marketing or commercial purposes without the explicit consent of the member concerned.

Secure & Integrated Servers

Member data is stored in secure data centres protected by multi-layered security systems, including enterprise-grade firewalls, 24/7 monitoring, and scheduled automatic backups to prevent data loss.

Data Control in Your Hands

Every gb99 member has the full right to access, update, or request deletion of their personal data. The application process is straightforward and completed within the stipulated timeframe without any hassle.

Cookie Usage Transparency

GB99 uses cookies solely to improve user experience and website performance analytics. You can manage cookie settings through your browser settings at any time without affecting core platform functionality.

1. Introduction

GB99 deeply respects the privacy of every individual who uses our platform. This Privacy Policy ("Policy") is established to transparently and clearly explain how GB99 ("we", "Platform") collects, processes, stores, and protects your personal data when you use the website, mobile app, and all services associated with the GB99 brand.

By registering an account, accessing the platform, or using any GB99 services, you hereby agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use the GB99 platform.

This policy applies to all GB99 users, including website visitors, registered members, and any party interacting with our platform through any digital channel. We are committed to ensuring that the information you provide is handled responsibly, transparently, and in accordance with the latest international data protection standards.

This Privacy Policy is written in plain, easy-to-understand language. We believe every member has the right to know exactly how their data is used — without confusing legal jargon.

2. Information We Collect

GB99 collects various types of information depending on how you interact with our platform. The following are the main categories of information we may collect:

Information You Provide Directly

  • Full name as shown on a valid identity document.
  • Active email address and mobile phone number.
  • Date of birth for age verification.
  • Bank account or eWallet details for deposit and withdrawal purposes.
  • Copy of identity document (MyKad, passport) during the KYC process.
  • Proof of current residential address if required for further verification.

Information Collected Automatically

  • IP address and general location data based on IP.
  • Device type, operating system, and web browser version used.
  • Activity logs within the platform, including games played and transactions made.
  • Session data, login timestamps, and platform usage patterns.
  • Cookie data and similar tracking technologies.
Data Category Example Information Primary Purpose
Identity Name, date of birth, MyKad KYC verification, age
Contact Email, phone number Account communications
Finance Bank account number, eWallet Deposit & withdrawal
Technical IP, device, browser Security & analytics
Transactions Gaming history, wagering Audit & support

3. Purpose of Data Collection

GB99 only collects and processes your personal data for lawful, specific, and transparent purposes. Every piece of data we collect has a clear purpose, and we do not process data beyond what is necessary for that purpose.

  • Identity and age verification: To ensure every member is at least 18 years of age and meets the gb99 registration eligibility requirements.
  • Account management: To create, maintain, and protect your user account on the gb99 platform.
  • Transaction processing: To process deposits, withdrawals, and any financial transactions related to your account securely and accurately.
  • Customer support: To provide relevant, accurate, and effective assistance to members who need help.
  • Legal compliance: To comply with applicable legal requirements including anti-money laundering (AML) and counter-terrorism financing (CTF).
  • Platform security: To detect and prevent fraud, multi-account usage, collusion, and any suspicious activity.
  • Service improvement: To analyze usage patterns for the purpose of improving platform quality, user experience, and product offerings.
  • Marketing communications: To send promotional notifications, bonuses, and relevant platform information — only to members who have consented to receive them.

You may withdraw consent to receive marketing communications at any time by contacting the GB99 customer support team or using the unsubscribe link in any email we send you.

4. Data Storage & Security

The security of your personal data is gb99's highest priority. We implement multiple layers of technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

  • Data encryption in transit using 256-bit TLS/SSL protocol.
  • Encryption at rest for all sensitive information.
  • Multi-layered firewall systems and an intrusion detection system (IDS) active 24/7.
  • Continuous monitoring by gb99's internal cybersecurity team.
  • Regular security testing including independent penetration testing.
  • Role-based access control (RBAC) — only relevant staff have access to member personal data.

Data Retention Period

GB99 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally:

  • Active account data is retained for the duration of the active account period plus five years after account closure.
  • Financial transaction records are retained for a minimum of seven years for AML compliance purposes.
  • Customer support communication logs are retained for three years.
  • Anonymised analytics data is retained indefinitely for service improvement purposes.

While gb99 implements comprehensive security measures, no digital system can be guaranteed 100% secure. You are also responsible for safeguarding your own login credentials.

5. Information Sharing

GB99 does not sell, rent, or trade member personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:

  • Payment service provider: To process deposit and withdrawal transactions securely through approved payment gateways.
  • KYC service provider: To conduct identity and age verification for regulatory compliance.
  • Legal authorities: When legally required by court order, authority investigation, or applicable legal requirements.
  • Platform technology provider: For the technical operation of the platform, including server hosting and IT infrastructure, subject to strict confidentiality agreements.
  • Analytics service provider: In aggregated or anonymised form only, for the purpose of understanding platform usage.

All third parties receiving information from gb99 are required to comply with confidentiality and data protection obligations equal to or higher than the standards gb99 itself upholds. We do not permit our partners to use gb99 members' personal data for any purpose other than what has been agreed upon.

6. Use of Cookies

GB99 uses cookies and similar tracking technologies to enhance your browsing experience, understand how you use our platform, and deliver more relevant content.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects anonymized information about how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Saves your preferences such as language and display settings to provide a more personalized experience on future visits.
  • Analytics Cookies: Helps us understand website traffic patterns and the effectiveness of platform content for continuous improvement.

You can control and manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the GB99 platform.

7. Your Privacy Rights

As a gb99 member, you have clear and enforceable rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete personal data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal data retention obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that we temporarily restrict the processing of your personal data.

To exercise any of the above rights, please contact the gb99 customer support team via live chat, available 24/7. We will process your request within 30 business days from the date the application is received.

8. Children's Privacy

The gb99 platform is exclusively for individuals aged 18 and above. gb99 does not knowingly collect, process, or store any personal data from individuals under the age of 18.

If we discover or become aware that we have collected personal data from individuals under the age of 18, we will take immediate action to delete such data and close the relevant account. Parents or guardians who become aware that their child has registered at gb99 are requested to contact us immediately via customer support.

9. Third-Party Links

The gb99 platform may contain links to third-party websites or services for informational convenience. Please note that gb99 has no control over the content, privacy policies, or security practices of those websites.

We recommend reading and understanding the privacy policy of every third-party website you visit through links on the gb99 platform. gb99 is not responsible for the content, policies, or privacy practices of any third-party website and accepts no liability in connection with them.

10. Privacy Policy Amendments

GB99 reserves the right to update or amend this Privacy Policy from time to time in line with changes in legislation, technological developments, or changes in our platform operations. Any material amendments will be communicated to members via:

  • In-platform notifications on gb99 upon login.
  • Email notifications sent to your registered email address.
  • Updates the "Last Updated" date shown at the top of this page.

Your continued use of the gb99 platform after any amendments to the Privacy Policy are published will be considered your acceptance of those changes. We encourage you to review this page periodically to stay informed of our latest privacy practices.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how gb99 handles your personal data, our team is ready to assist. You may reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the live chat button on the gb99 platform.
  • Support Email:
  • FAQ: Check FAQ page us for answers to the most frequently asked questions.

We are committed to responding to all privacy-related inquiries within 3 business days. For formal data rights requests, please clearly state the type of request so we can process it faster and more accurately.

GB99 values the trust you place in us. Your privacy is not merely a legal obligation to us — it is a moral responsibility we take seriously in every platform operational decision.

Policies & Other Information You Should Know

Join gb99 Today

Your Data is Safe. Your Gaming is Unlimited.

Register a GB99 account today and enjoy a safe, fair, and exciting online wagering experience. Our platform is protected by top-tier encryption for your peace of mind.

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